CapitaLand’s wholly-owned serviced residence business unit, The Ascott Limited (Ascott), has been named ‘Best Serviced Apartment Provider Bahrain 2015’, one of the award categories from the prestigious 2015 Business Destinations Travel Awards, for Somerset Al Fateh Bahrain.
Unique in travel accolade platforms, Business Destinations Travel Awards nominees are chosen by a diverse cross section of primary users and purchasers of corporate travel. The voters include corporate travel executives, company travel buyers from Fortune 500 companies, members of the Association of Corporate Travel Executives (ACTE) and other influential members of the business travel community.
The Awards honour the best travel and hospitality companies whose products and services represent the pinnacle of corporate travel. Somerset Al Fateh Bahrain’s win was made possible by meeting strict criteria in various categories – including accommodation, staff’s local knowledge, quality and range of guest programmes, value for money, sustainability practices/environmental awareness, customer service, personalised service, communication between staff and attentiveness to detail.
Vincent Miccolis, Ascott’s Area General Manager for the Gulf Cooperation Council, said: “The ‘Best Serviced Apartment Provider Bahrain’ award recognises the unmatched offering that Ascott provides and strengthens our position as the best serviced apartment company in the Middle East following our win at the Business Traveller Middle East Awards last week.”
“Somerset Al Fateh prides itself on creating a strong sense of community within the property through delivering superior customer service the ‘Ascott Way’, making guests feel like they are in their home away from home,” added Miccolis.
“This latest award tops the list of coveted accolades that Ascott has received internationally, cementing our position as the global serviced residence industry leader. Some recent awards include World Travel Awards 2014 for ‘Leading Serviced Apartment Brand’ and ‘Leading Serviced Apartments’ in Belgium, France, Germany, Indonesia, the Philippines, Singapore, Thailand and Vietnam, Business Traveller Asia-Pacific Awards 2014 for ‘Best Serviced Residence Brand’ and ‘Best Serviced Residence’, Business Traveller UK Awards 2014 for ‘Best Serviced Apartment Company’, Business Traveller China Awards 2014 for ‘Best Serviced Residence Brand’ and ‘Best Serviced Residence’, TTG China Travel Awards 2015 for ‘Best Serviced Residence Operator in China’ and DestinAsian Readers’ Choice Awards 2015 for ‘Best Serviced Residence Brand’,” said Mr Miccolis.